Privacy Policy
Effective date: 31 October 2026
Who we are and what this notice covers
EP Global Tech Solutions Private Limited operates this corporate information website under the EPGTS / EP Global Tech Solutions brand. This notice explains information associated with browsing this website and contacting us about our business. Services agreed separately may have additional privacy or contractual terms.
Email: contact@epgts.com
Phone: +91 9030960372
Office Address
Door No. 3-21/2/R135, Plot No. 194, Sadana Colony, Pasumamla, Pedda Amberpet, Hyderabad, Telangana – 501505, India.
Information you choose to share
You can contact us by email or telephone. We may receive your name, business contact details, company or role, and the information you include in your correspondence. Share only what is needed for your enquiry. Please do not send passwords, financial account details, health records or other sensitive personal information through general enquiries.
Why we use information
We use enquiry information to understand your request, communicate with you, discuss potential services and maintain relevant business correspondence. Information may also be needed to meet applicable legal obligations or address a dispute. A separate engagement does not arise merely because you contact us.
Hosting, email and technical records
Our hosting and email services process information needed to deliver website pages and correspondence. Technical records may include IP addresses, request times, requested pages, browser information and delivery or security events. These records can support operation, troubleshooting and protection of the services. The records actually kept depend on the service and its configuration.
Hosting and mailbox providers may handle information as part of providing those services. Their processing locations have not yet been confirmed; this notice does not represent that information is processed only in India.
Cookies and third-party applications
This website does not intentionally add analytics, advertising pixels, tracking embeds or application tracking cookies. Its website scripts do not store enquiry details in your browser. Hosting, network and browser services may have their own technical behavior; this statement does not mean that every service involved keeps no records or uses no cookies.
Email and telephone links open applications on your device. Your application and communications providers handle information under their own terms and privacy notices. We do not control those applications.
Access and disclosure
The owner personally monitors and handles business enquiries and privacy requests received at our official email address. Responsible Contact: EPGTS Management. Official Email: contact@epgts.com. Hosting and email providers may process information to supply their services. Information may be disclosed where required by applicable law or necessary to address a legal claim. Any additional sharing needs a lawful purpose and appropriate safeguards; this notice does not authorize unrestricted reuse of your information.
Retention and deletion
We manage business correspondence according to operational requirements, business relevance, available mailbox storage and applicable record-retention obligations. We do not impose a fixed 12-month retention period for ordinary emails or promise automatic deletion on a fixed schedule. Unnecessary emails may be deleted, subject to applicable legal duties and any need to preserve records for an ongoing engagement or legal claim. Mailbox storage limits do not override those obligations.
Important business documents may be downloaded and securely archived in internal systems. Corresponding mailbox copies may then be deleted where the original electronic records are not required. Client, billing and renewal information is maintained separately. Deleting a mailbox copy does not necessarily delete an archived record or a provider backup. You may ask us to review, correct or delete information you provided; requests are considered subject to applicable rights and lawful retention requirements.
Security and care when contacting us
No website or communications system can guarantee absolute security. Please limit what you send to the information needed for your business enquiry. If you believe information has been sent to the wrong recipient or used improperly, contact us promptly. This notice does not claim a security certification or guarantee.
Privacy questions and your choices
Send privacy questions or requests to contact@epgts.com, addressed to EPGTS Management. Describe the relevant correspondence and your request without sending unnecessary identity documents or sensitive information. We may need proportionate information to establish that a request concerns you before disclosing or changing records.
You can ask about information you supplied, request correction or deletion, or raise a concern. Where processing depends on consent, you can ask to withdraw it; this does not undo earlier lawful processing or override lawful retention requirements. Requests will be considered under the law applicable at the time, including any rights, exceptions and required response periods. Nothing in this notice limits a right or remedy available under applicable law.
Changes to this notice
We may update this notice when website features, practices or legal requirements change. The effective date will identify the published version. Where applicable law requires additional notice of a material change, that requirement continues to apply.